Privacy Policy

1. Information We Collect

Account Information: We collect information you provide directly to us, including your name, email address, company information, and any other details you choose to provide when creating an account.

Contact Database: Our platform provides access to business contact information including email addresses, phone numbers, job titles, and company details. This data is collected from legitimate business sources, public records, and publicly available information.

Usage Data: We collect information about how you use our platform, including search queries, contact exports, and interaction with our services to improve user experience and service quality.

2. How We Use Your Information

We use the information we collect to:

• Provide access to our B2B contact database and lead generation services
• Process payments and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and support requests
• Improve our contact database accuracy and platform functionality
• Protect against fraud, abuse, and unauthorized access
• Comply with legal obligations and enforce our terms of service

3. Contact Data and Privacy

Data Sources: Our contact database contains information collected from legitimate business sources, including public company websites, professional networking platforms, business directories, and other publicly available information.

Opt-Out Rights: Individuals whose contact information appears in our database have the right to request removal. We provide clear opt-out mechanisms and honor all removal requests within 30 days.

User Responsibility: When using our contact data for outreach, you are responsible for complying with applicable privacy laws, including GDPR, CCPA, and anti-spam regulations. You must respect opt-out requests and honor unsubscribe requests from recipients.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information in the following circumstances:

• With your consent or at your direction
• With service providers who assist in operating our platform (payment processors, hosting services)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Secure data centers and infrastructure

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained while your account is active and for a reasonable period thereafter. Contact data in our database is regularly updated and verified for accuracy.

8. International Data Transfers

Our services are operated globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us at:
Email: privacy@finderlab.com
Address: [Your Company Address]